SUMO Sushi & Bento Kenji Club Mobile Loyalty program membership and its benefits are offered at the sole discretion of SUMO International Inc.
SUMO Sushi & Bento Kenji Club Mobile Loyalty program is applicable only at participating SUMO Sushi & Bento outlets across UAE and Bahrain respectively.
The list of participating restaurants is subject to change at any time.
SUMO Sushi & Bento Kenji Club Mobile Loyalty members will earn and redeem rewards in the issuing country only, UAE and Bahrain respectively.
Earn Kenji Coins WITHOUT discount/offer/voucher/coupon
• Kenji Coins to be added on account is based on the Net Amount on the receipt.
Earn Kenji Coins WITH discount/offer/voucher/coupon
• Earning of Kenji Coins will be based on the Net Amount on the receipt which is after the discount/offer/voucher/coupon
Redeem Kenji Coins WITHOUT discount/offer/voucher/coupon.
• Redemption of Kenji Coins can be done any time provided that the mobile app account has sufficient balance for the items available for redemption.
Redeem Kenji Coins WITH discount/offer/voucher/coupon
• It is allowed to use the Kenji Coins for payment (for the items available for redemption) along with other offers.
• The difference or balance (if there is) that will be paid by credit card or cash will be earned as Kenji Coins. The Net Amount from the balance is what will be added to the mobile app account.
Earning of Kenji Coins are available on dine-in, takeaway and delivery from in-app ordering, 800-7866 and Sumo website online ordering.
Reward redemptions are applicable for dine-in, takeaway and delivery (via the in-app ordering, following the delivery area’s minimum order) orders only.
Registration within the downloaded app is required to become a SUMO Sushi & Bento Kenji Club Mobile Loyalty member. All benefits are available for redemption once registered.
Registering for the SUMO Sushi & Bento Kenji Club Mobile Loyalty program means the member has opted and accepted the terms and conditions of the SUMO Sushi & Bento Kenji Club Mobile Loyalty program.
All details shared by a SUMO Sushi & Bento Kenji Club Mobile Loyalty member during registration will remain confidential.
All communications will be sent via the registered email or direct through the mobile app. All communication will be deemed to have been received by the member and SUMO Sushi & Bento will bear no responsibility for communication not received or lost in the network or any other means.
The member can check the Kenji Coins earned by looking on the mobile app under settings or in the upper right-hand corner after opening the app.
SUMO Sushi & Bento reserves the right to add, modify, delete or otherwise change any of the rules, conditions, privileges, benefits, rewards or reward levels pertaining to the program at its sole discretion, with or without prior notice and such changes may also affect the value of rewards or rewards already accumulated which none of the members can object/dispute.
SUMO International Inc. is not liable for any monetary refunds. Transfers of coins from one account to another will be at the sole discretion of SUMO International Inc.
SUMO International Inc. reserves the right to discontinue membership to any SUMO Sushi & Bento Kenji Club Mobile Loyalty member who appears to be using the program in a manner inconsistent with the Terms & Conditions. SUMO International Inc. also reserves the right to discontinue membership for any member who acts in a manner inconsistent with local or state laws, statutes or ordinances or any act or commission prejudicial to SUMO International Inc., its employees, customers, goodwill, etc.
Discontinued membership will result in the loss of all accumulated rewards and the cancellation of all rewards, benefits and privileges, if any.
Each Kenji Club member is responsible for remaining knowledgeable of the program Terms and Conditions and any modifications/amendments thereof and about the number of rewards earned in his or her account. SUMO International Inc. will attempt to send correspondence to active members to advise them of matters of interest, including notification of program changes.
A member's coins will be credited to the member's account immediately upon scanning of the app or receiving the order via mobile.
Kenji Coins are valid as long as the app account is valid. Kenji Coins on the account will expire/ be forfeited after 366 days of last transaction. Last transaction is considered as any transaction (app scan with the scanner at the participating SUMO Sushi & Bento restaurant or third-party distribution channel for activation, accumulation or redemption) on the account.
SUMO International Inc. has the right to refuse rewards redemption under this program at any time.
SUMO Sushi & Bento utilizes services of Facebook for purpose of registration and communication. All communications are for the purpose of convenience to the club members, Facebook is not affiliated in any way. All communications are as per the terms and conditions administered by Facebook.
The trademarks, service marks, trade names, trade dress and products in this page are protected. No use of any of these may be made without the prior, written authorization of SUMO International Inc., except to identify the products or services of the company.
SUMO International Inc. will be responsible for the content and information being communicated to the Club Members. SUMO International Inc. will provide full, correct and accurate information of the program as to enable the customer to make an informed decision.
These Terms and Conditions shall be governed by the Laws of UAE and Bahrain respectively and all disputes are subject to the exclusive jurisdiction of courts in UAE and Bahrain respectively.
Any dispute during the validity of this promotion, or after its expiration pertaining to Kenji Club Mobile Loyalty by any of the member shall be settled through conciliation. If the conciliation fails in that event the matter shall be referred to the sole Arbitrator to be appointed by SUMO Sushi & Bento; the place of Arbitration shall be Dubai. Arbitration will be governed by Arbitration & Conciliation Act.