Sumo Sushi & Bento Privacy Policy

At Sumo Sushi & Bento, one of our main priorities is the privacy of our guests. This Privacy Policy document contains types of information that is collected and recorded by Sumo Sushi & Bento and how we use it.

When you use our services, you share certain information with us voluntarily and automatically. With this privacy policy, we want to let you know which information we collect, how we use it, to whom we disclose it, and how you can manage, update and delete your information.

This privacy policy is written in the most accessible language and does not contain complex legal terms and wordings. If you have any questions regarding our privacy policy, you may contact us by email on sumoprivacy@sumosushibento.com


1. Information We Collect and Use

Personal Information You Provide

At Sumo Sushi & Bento, one of our main priorities is the privacy of our guests. This Privacy Policy document contains types of information that is collected and recorded by Sumo Sushi & Bento and how we use it. sumoprivacy@sumosushibento.com

Depending on the service you need from Sumo Sushi & Bento, the following personal information listed below are required to provide you such services:

  • Name
  • Mobile Number
  • Email
  • Address
  • Gender (Optional)
  • Date of Birth (Optional)


Information We Collect Automatically

Cookies: Session cookies
Like any other website, Sumo Sushi & Bento uses 'cookies'. These cookies are temporary and are used to store information on user’s browser type, and country (so we may provide you with the proper menu and currency).

Log files
Sumo Sushi & Bento follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Google Cookies
Google is a third-party vendor on our site. It also uses cookies, to provide analytics to help inform us so we may improve our service. However, visitors may choose to decline the use of cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Facebook Cookies
Facebook is a third-party vendor on our site. It also uses cookies, to serve ads to our site visitors based upon their visit. However, visitors may choose to decline the use of cookies by visiting Facebook and updating their privacy settings. https://www.facebook.com/policy/cookies/

Use of Information

Service Recovery
We regularly collect feedback from our customers to improve our services. We use the personal information collected to address the issue with the customer.
Sumo Sushi & Bento uses the collected information to:

  • a. Communicate offers, promotions or special events
  • b. Communicate with you regarding the status of your order
  • c. Provide customer support regarding your requests, inquiry and feedback
  • d. Communicate with you on your participation in contests, competitions, prize draws
  • e. Perform data analytics for research and trend analysis


2. Information Management

We provide you with the following tools for management of your information:

Email and Newsletters – you may opt out of receiving them by following the instructions included in each newsletter or email or by requesting through email at sumoprivacy@sumosushibento.com if you no longer wish to receive our newsletter, social media campaigns and promotional emails.

SMS – you may respond to our SMS with an “OPTOUT” message or by requesting through email at sumoprivacy@sumosushibento.com if you no longer wish to receive SMS to receive updates, promotional offers and order updates

Account Deletion – you may send us an email at sumoprivacy@sumosushibento.com should you wish to have all your contact details and other related information deleted from our records. This may however result to our inability to provide you with further services (i.e. deletion of your home address may not allow us to deliver your food, deletion of your email address might not allow you to access our online ordering platform).

3. Disclosure of Information

Sumo Sushi & Bento does not sell or otherwise share personal information about you except as described in this Privacy Policy.

We may share personal information with vendors that provide services to Sumo Sushi & Bento, such as fulfilling orders, providing data processing and other information technology services, administering promotions, contests and prize draws, conducting research and performing analytics, and personalizing individual experiences. We do not authorize these vendors to use the personal information or to disclose it for any purpose other than to perform services on our behalf.

4. Third Party Privacy Policies

Sumo Sushi & Bento's Privacy Policy does not apply to other advertisers, websites and applications. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here:


5. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Sumo Sushi & Bento does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

6. How We Protect Your Information

The security of your information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information based on its sensitivity.

7. Changes in Our Privacy Policy

From time to time, our information practices may change. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy on our website or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at sumoprivacy@sumosushibento.com